FAQ's

• What do the estimated revenue figures on registration form DE.1 (3.1 to 3.2) mean?
• Which transactions are included in the OSS return and which are included in local returns?
• Does the VAT number arrive by mail or digitally?
• What exactly is the One Stop Shop (OSS)? Do I need to file returns myself, or can you handle it for me?
• Why do you need to file a VAT return even with zero revenue?
• When are you required to file monthly, quarterly, or annual VAT returns?
• Why do I receive a monthly invoice when VAT returns are filed quarterly?
• What is an Amazon certificate, and how do I request one?
• Do my invoices meet German VAT requirements, and can they be processed retroactively?
• I have received my NIF number—can I start selling?
• Do I pay double VAT through OSS if I have already paid VAT in EU countries?
• I received an email that my integration is about to expire. What should I do?
• Can I submit the OSS return retroactively?
• Does the OSS return only apply in Belgium, or is it relevant for my business?
• How is the €10,000 threshold for the One Stop Shop (OSS) calculated?
• What is a TIN number?
• Can the regular VAT return and the OSS return exist simultaneously?
• Why am I getting an error in Staxxer about a VAT number in Slovakia, Italy, and Poland?
• Do you work with a fixed notary for signing and apostilling the POA (Power Of Attorney)?
• Why are my wholesale prices required for my VAT return?
• Are our invoices automatically included in the customer’s accounting?
• When do you need a VAT number in another country?
• When is an OSS registration required?
• Where can I view my unpaid invoices?
• What are my TIN numbers and Citizen ID for DAC7?
• My business is no longer active on Amazon—why am I still receiving an invoice?
• Why does the letter with my DE VAT number arrive later than the letter with my Steuernummer?
• How do I change my sole proprietorship to a BV with the tax authorities?
• How do I remove products in Staxxer that I no longer sell?
• What VAT rates should I apply in an OSS filing?
• Why is my Staxxer data incorrect?
• Why doesn’t my Amazon data match my Amazon payments?
• Why doesn’t my Amazon.de revenue match the Germany overview in Staxxer?
• Do I need to close my Amazon account if I stop selling in Germany?
• How UK VAT Filings work and what Quarter End groups (QE1, QE2, QE3) mean?